Card image cap

BANNER - UNIVERSITY MEDICAL CENTER PHOENIX

1111 EAST MCDOWELL ROAD, PHOENIX, AZ, 85006
(602) 239-2000

Acute Care Hospitals
Voluntary non-profit - Other
Arrives at ER E.D. Volume: Very High (60,000+ patients annually) 4% patients leave without being seen 40 minutes until seen by doctor 4 hours 6 minutes until sent home 5 hours 53 minutes until admitted to hospital 7 hours 48 minutes until taken to room





Report
  • Your hospital's Left Without Being Seen percentage (4%) is higher than both state average (1%) and national average (2%).
  • Your hospital's Until Seen by Doctor time (40 minutes) is higher than both state average (26 minutes) and national average (19 minutes).
  • Your hospital's Until Sent Home time (4 hours 6 minutes) is higher than both state average (3 hours 1 minutes) and national average (2 hours 21 minutes).
  • Your hospital's Until Admitted to Hospital time (5 hours 53 minutes) is higher than both state average (4 hours 56 minutes) and national average (4 hours 17 minutes).
  • Your hospital's Until Taken to Room time (7 hours 48 minutes) is higher than both state average (6 hours 46 minutes) and national average (5 hours 59 minutes).
Metrics Comparison
Left Without Being Seen
Percentage of patients who left the emergency department before being seen


Hospital:
State Avg.:
National Avg.:
4%
1%
2%
Until Seen by Doctor
Average time patients spent in the emergency department before they were seen by a healthcare professional


Hospital:
State Avg.:
National Avg.:
40 minutes
26 minutes
19 minutes
Until Sent Home
Average time patients spent in the emergency department before leaving from the visit


Hospital:
State Avg.:
National Avg.:
4 hours 6 minutes
3 hours 1 minutes
2 hours 21 minutes
Until Admitted to Hospital
Average time patients spent in the emergency department, before they were admitted to the hospital as an inpatient


Hospital:
State Avg.:
National Avg.:
5 hours 53 minutes
4 hours 56 minutes
4 hours 17 minutes
Until Taken to Room
Average (median) time patients spent in the emergency department, before leaving the emergency department for their inpatient room


Hospital:
State Avg.:
National Avg.:
7 hours 48 minutes
3 hours 40 minutes
5 hours 59 minutes
ER Metrics
Bernoulli
Arrives at ER Median Time to Fibrinolysis Not Available Median Time to Pain Medication for Patients with Broken Bones 72 minutes Median Time to Transfer to Another Facility for Acute Coronary Intervention Not Available Median Time to Electrocardiography Not Available
Median Time to Fibrinolysis
Average time from emergency department arrival to administration of fibrinolytic therapy in ED patients with ST-segment elevation or left bundle branch block (LBBB) on ECG performed closest to ED arrival and prior to transfer.


Hospital:
State Avg.:
National Avg.:
Not Available
26 minutes
31 minutes
Median Time to Pain Medication
Average time patients who came to the emergency department with broken bones had to wait before getting pain medication A lower number of minutes is better


Hospital:
State Avg.:
National Avg.:
1 hours 12 minutes
53 minutes
49 minutes
Median Time to Transfer to Another Facility for Acute Coronary Intervention
Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital


Hospital:
State Avg.:
National Avg.:
Not Available
54 minutes
58 minutes
Median Time to Electrocardiography
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG A lower number of minutes is better


Hospital:
State Avg.:
National Avg.:
Not Available
8 minutes
7 minutes
Quality Measures
Immunization for Influenza
Patients assessed and given influenza vaccination


Hospital:
State Avg.:
National Avg.:
98%
88%
93%
Workers Immunization
Healthcare workers given influenza vaccination


Hospital:
State Avg.:
National Avg.:
Not Available
Not Available
Not Available
Fibrinolytic Therapy
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival


Hospital:
State Avg.:
National Avg.:
Not Available
33%
58%
Head CT
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival


Hospital:
State Avg.:
National Avg.:
Not Available
76%
72%
Follow-up Interval for Colonoscopy
Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy


Hospital:
State Avg.:
National Avg.:
98%
93%
89%
Colonoscopy Interval
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe


Hospital:
State Avg.:
National Avg.:
99%
93%
93%
Eye Care
Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery


Hospital:
State Avg.:
National Avg.:
Not Available
Not Available
99%
EBR for Bone Metastases
Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone


Hospital:
State Avg.:
National Avg.:
Not Available
95%
89%
Aspirin at Arrival
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department


Hospital:
State Avg.:
National Avg.:
Not Available
92%
95%
Early Newborn Deliveries
Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary


Hospital:
State Avg.:
National Avg.:
0%
1%
2%
Care for Sepsis/Septic Shock
Percentage of patients who received appropriate care for severe sepsis and septic shock


Hospital:
State Avg.:
National Avg.:
49%
53%
59%
Venous Thromboembolism
Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it


Hospital:
State Avg.:
National Avg.:
0%
2%
3%
Survey Summary
† These fields are last updated by Center for Medicare and Medicaid Services in March 2019 and are no more included in hopital compare dataset as of January 2020 Update.